Delete Any Order FAQ

Which Magento versions are supported?

The Delete-Any-Order extension does support the following Magento versions:

• Magento Community Edition 1.3 to 1.5
• Magento Professional Edition 1.6 to 1.10
• Magento Enterprise Edition 1.6 to 1.10

Is it legal to remove orders?

In bookkeeping terms, it's not correct to remove orders or to leave a gap in your order numbering. If you use Magento as bookkeeping system, you shouldn't be removing invoices or orders, so you shouldn't even be looking at this extension.

What kind of tax do you charge?

The tax that is charged for our Yireo extensions is dependent on the address details you enter during checkout. People from outside the EU are not charged any tax at all, but this is only apparent during the checkout.

For people within the EU, the situation is a bit complicated: We charge you tax, even though there is a EU regulation that excludes businesses from paying tax. Because tax should still be paid in European business-to-consumer transactions, the EU has setup very strict rules regarding the checking of tax-numbers and book-keeping.

Unfortunately we have concluded it is nearly impossible to implement these strict rules. Therefor we will charge tax - regardless whether it's a B2B or B2C transaction: Correctly said, we do not reckognize B2B transactions within the EU, we all treat them as B2C transactions because we are unable to confirm that it's a B2B transaction. We do not make exceptions in this. However, you can deduct the paid tax through your local tax agency. See the European Commission site for more information, or contact your local tax agency for instructions.

I get a blank page when accessing Delete-Any-Order

A blank page most likely indicates a PHP Fatal Error. Check your Apache Errorlogs for more information. This could be related to a PHP memory limit, so check if your system specifications meet up with the official Magento system requirements.

Is the Delete-Any-Order code encrypted?

No, it is not. As a policy, all our Yireo software is unencrypted - we do not make use technologies like ionCube or ZendOptimizer. All PHP-code is open source, but for commercial extensions the code is only given to paying customers.

Does Delete-Any-Order make core hacks?

Core hacks should never be used when writing Magento extensions - there are numerous ways to override existing code without modifying it. With that in mind, Delete-Any-Order is plain in its functionality, and does not require core hacks neither does it use class-overrides.

Do I also get updates?

Once you purchase this extension, you also get the right for updates. This includes minor updates and major updates (like when switching from Magento 1.4 to Magento 1.5). You can always download the latest version of Delete-Any-Order at any time by logging into your Yireo Account.

Is Boutik Circus Delete Order supported?

Yes, it is. The functionality of Yireo Delete-Any-Order does not conflict whatsoever with the Boutik Circus extension.

On how many domains can I use Delete-Any-Order?

Delete-Any-Order is not limited by any means, so that you can use the software on as many sites as you want. However, we are only able to give support for one single domain, if you run into problems.

What about reports and statistics?

Delete-Any-Order does not deal with any Magento reports or Magento statistics (like the one on the dashboard of the Magento Admin Panel), and therefor, when removing any order, none of the already made statistics and reports are modified.

However, the dashboard statistics and newly created reports are generated from the database, and because Delete-Any-Order removes orders from the database completely, this is still working as it should. However, for issues with these statistics and reports, you most likely need to discuss this on the Magento Forums - unless you have grounded reason to believe that Delete-Any-Order has not removed an order correctly.