When Joomla! users are not synchronized to Magento, or MagentoTM users are not synchronized with Joomla!TM, most likely this is due to some settings in MageBridgeTM. This guide gives you some clues what to check for.
What do the System Checks tell you?
MageBridge has a System Check page in both the Joomla! backend as well as the Magento Admin Panel. Make sure no errors appear in the listing. Warnings (with a yellow icon) might still appear but are not causing harm when dealing with user synchronization.
Is Magento using the right settings?
If you browse within the Magento Admin Panel to CMS > MageBridge Settings > Settings, the Joomla! Connection box should display XML-RPC settings originating from Joomla!. These settings are greyed-out and do not need to be configured manually, but if the XML-RPC hostname is pointing to another host, you might want to hit the button Reset XML-RPC.
On the same page, the Event Forwarding should have the right events forwarded. Because this is an expert option, it's best to hit the button Reset Events to make sure all the settings are reset to their recommended default.
Is Joomla! using the right settings?
Within the MageBridge component in the Joomla! Administrator, the Configuration page should have the following the following settings configured under the Users-tab:
- User Synchronization: Yes
- Frontend Authentication: Yes
