Disaster Recovery

Magento Disaster Recovery

Did your Magento crash? Was your shop hacked? Are there issues that really need solving? We are your solution!

Magento is a complex application, and strange things might occur sometimes. However, if you find the root of the problem, there is nothing strange about it: We can help you troubleshoot the most complex issues - fast and efficiently!

Magento service
Price 100 per hour
Requirements Magento Admin Panel access
SSH shell-access

Our work focuses on Magento webdesigners and developers that have solid knowledge of the Magento application but are in need of some expert help: We assume that you are familiar with XML-layout and PHTML-templating. But still, knowing about Magento theming, does not mean you're a full blown developer. This is where Yireo can help.

What can we do?

We can assist you with the difficult parts of your projects:

  • Magento upgrades
  • Magento health check
  • Remove website defacements
  • Restore hacked webshops
  • Apply security patches
  • Fix broken Magento applications
  • Fixing errors in third party Magento extensions
  • Speed up a slow Magento shop
  • Fix specific SQL-errors
  • Repair corrupt database-structures
  • Solve PHP Fatal Errors, PHP-warnings and PHP-notices

How do we work?

The first step in starting a project with Yireo, is to send us a mail with your request. Within this request you name your project details - what needs to be built where, what is the deadline, how many hours do you expect this job to take, what price do you have in mind. We then reply to this response with an answer what we can do for you: This answer will include a timeline (that hopefully matches your deadline), an estimated amount of hours and a request for a prepayment.

This prepayment gives us a budget to go ahead and invest time in your project. If you accept our terms and make the prepayment, the project can start. The first step is to exchange details for communication as well as technical details (Git-access, SSH-access, etcetera). After this, we can start building. We give you regularly access to preview-releases, so that you know what's happening. During the entire process, we will listen to your feedback and adjust the original plan if needed.

When the project is finalized, you can check our work. If needed, the project is given some final touches. If all is rounded up succesfully, the remaining costs will be charged.

Communication and project-tools

During the project, Skype chat and email are used for communication. There is no option for phone calls. Optionally, your work might be stored in a Git server (dedicated Yireo Git, Assembla repo, private GitHub repo)

Copyright and license

All code that is written by Yireo is released under an open source license. For Magento, we apply the OSL (Open Source License) by default. This usage of open source means that both the customer as Yireo is free to use the code as seen fit. Both parties hold the right to distribute the source to third parties and even to sell it.

The copyright either lies with Yireo or the customer. Which of the two this is, is decided in the beginning of a project.

A small note on our focus

Yireo focuses primarily on building extensions, and not on custom work. We are happy to help you out where we can though. Because of our focus on extensions, the custom work we usually pick up are small short-term projects only - assignments that require an expert vision and guru knowledge.

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