Shop FAQ
What kind of tax do you charge?
The tax that is charged for our Yireo extensions is dependent on the address details you enter during checkout. People from outside the EU are not charged any tax at all, but this is only apparent during the checkout.
For people within the EU, the situation is a bit complicated: We charge you tax, even though there is a EU regulation that excludes businesses from paying tax. Because tax should still be paid in European business-to-consumer transactions, the EU has setup very strict rules regarding the checking of tax-numbers and book-keeping.
Unfortunately we have concluded it is nearly impossible to implement these strict rules. Therefor we will charge tax - regardless whether it's a B2B or B2C transaction: Correctly said, we do not reckognize B2B transactions within the EU, we all treat them as B2C transactions because we are unable to confirm that it's a B2B transaction. We do not make exceptions in this. However, you can deduct the paid tax through your local tax agency. See the European Commission site for more information, or contact your local tax agency for instructions.
How can I pay?
In the Yireo Shop we offer two methods for you to pay: PayPal and MultiSafePay. The latter is a payment provider giving support for VISA, Giropay, Carte Bleue, iDEAL, DIRECTebanking, Maestro, MasterCard and Mister Cash. We do not offer any other payment gateways. Please note that we only sell our extensions through this way, so if you have problems paying through these methods, this is unfortunately not something we can help you with.
If the payment through our website fails, your order will be set to Pending. You can still complete your order by completing the transaction through your PayPal account.
It is possible to transfer money directly to us (PayPal manual transfer only), but we still require you to place an order through our Yireo Shop. Only with a valid order, a money transaction can be made legit.
Can I get a printed invoice?
Nowadays, electronic invoices are as good as printed invoices. There's no requirement anymore to send invoices through physical mail. Because our entire sales mechanism runs through the web, Yireo only sends out invoices electronically. These invoices can be printed out by yourself if you have a paper-based bookkeeping.
If you want us to print-out the very same electronic invoice and send it to you, this is ofcourse possible (while it makes not much sense). However, we will need to charge you an extra € 30 for the administrative costs involved.